Delivery and Shipping Policy
All orders placed within Dubai will be delivered within 12 to 24 hours, depending on the location.
For other Emirates such as Sharjah, Abu Dhabi, and the rest, orders will be delivered the next day, provided the order is placed before 3 PM.
For international orders like KSA, Oman, and Kuwait it will take 3-5 business
days to deliver any order. Merely, it depends upon the availability of the
product and the mentioned location for delivery. However, we do not support deliveries with cash delivery
for other emirates & outside the UAE.
Delivery Partner:
We use third-party services from Aramex for any orders outside of Dubai
and any international orders. For any other orders within Dubai, we use our
delivery services. Delivery charges are
valid for the address provided while checking out at the time of placing any
order and at the end the delivery charges will be calculated automatically.
Our delivery partner will contact you on the day of delivery to attempt the
delivery and to ensure that there is someone available to collect your parcel.
If our delivery partner is unable to deliver you on the day, they will connect
with you to get any alternative delivery dates. By the time you receive your
delivery, you will have to sign a receipt.
Product Availability:
Product(s) are subject to availability. If we run out of
any product after your order has been placed our team will contact you via the
contact number you have provided while placing the order and advise you of any
alternative. We advise you to provide an active number always.
Redelivery:
By anyway, if your order has to be rescheduled, or it has
to be picked up again or delivered to any other location it will be charged
again. The delivery charges may vary as per your location and region. We advise
you to always double-check the details you provide.
Contact Details:
We use the details that you provide while placing the order which include your
Name, Address, and Contact number. Your contact number will be used by us if we
need to contact you or it will be used by our delivery partners to ensure a
smooth delivery process.