Delivery & Shipping
MedX Pharmacy E-commerce Service can be used for deliveries in the UAE (and Dubai for Prescription Only Medicines only).
When an order is placed, it will be delivered or shipped to the billing address provided at the time of purchase.
All orders within the Dubai & Sharjah are delivered within 24 Hours or maximum by next day.
Orders for all other emirates (Abu Dhabi, Ajman, Fujairah, Ras Al Khaimah & Umm Al Quwain) will be shipped within 48 Hours.
Our delivery partner will contact you on the day of delivery to ensure someone is available to receive your package.
We are not responsible for any delay in delivery caused by factors beyond our reasonable control, including but not limited to product unavailability, transportation delays, natural calamities, etc.
When the ordered Products are delivered to the address you specified when placing your order, responsibility for loss, breakage, and damage passes to you. As soon as we receive payment in full and deliver the product to you / your authorized person, the ownership of the products passes to you.
All Products in your order will be shipped together, when possible, but this may not always be possible due to Product characteristics or availability.
All deliveries will be accompanied by an invoice indicating the price.
Delivery charges will be calculated automatically at checkout based on the destination provided by the customer in the Billing Address.
Products or services are subject to availability. In case if a product runs out of stock after we receive your order, we will contact you as per contact details provided at the time of placing an order to suggest or advise you for an alternative option.