Privacy Policy

1- Collection of Information

Medx Pharmacy only collects the information in two ways on our website: It is directly from you, which includes (name, email, address, and phone number) during browsing, order placement, return, refund, or registering into the website. Secondly, it automatically fetches your information such as (IP address, browser type, and browsing activity) through log files or the website cookies. But in any way, we cannot get any personal information unless you allow us or share it with us directly.


2- Personal Data

MedX Pharmacy believes in utmost transparency and any personal data that we collect, including your name, identity, address, or any other indirect information while you’re interacting, browsing, or registering. We clarify why the data is being collected. Our sole purpose is to give you the best user experience.



3- Location Information

MedX Pharmacy only uses your location to improve user experience. While placing the order we can fetch your exact location using GPS & network data to ensure a smooth delivery experience. If you grant access, the website can track your location even if running in the background. We only use this location information to share promotions and updates from our side.


4- Transaction Details

MedX Pharmacy collects your data about your activity on the website only to improve user experience. This may include the details about the services you use, data, time, amount charged, and any similar activity e.g., the order you placed. To make the user experience smooth and hassle-free, MedX Pharmacy may access and store some of this data. This data will help us suggest you more items based on your preference.




5- Usage Information

We take information through the log files to understand user behaviour and this also helps us to improve the website’s performance. This majorly includes pages viewed, clicks, and how you landed on our website e.g., it can be through online advertisements & generally searching us on your browser. We usually do this through website cookies and similar technologies that create and maintain a unique identifier. But in no way does it affect or breach your privacy without permission.





6- Device Information

MedX Pharmacy collects the details about your device to improve the website performance and personalize your user experience. This may include your device model, the operating system you’re using, the software, and the browser you’re using. However, we will need your permission to get your personal information like phone numbers, and gallery.

7- Call & SMS Data

MedX Pharmacy permits users to communicate with customer support through calls and messages. To enable the feature, we collect information about your communication, Phone number, Content of the SMS messages, and One-Time Passwords (OTPs) sent for verification purposes.

8- Log Information

MedX Pharmacy uses the log files only to collect information on the user activities, and browsing habits to optimize website performance.This includes all the activity details /information (services used, date, and time), all the referral code links, and the device information (the model of your phone, and operating system).
 

9- User Choices

We empower our users to control the information. Users can manage the cookies by going to their browser’s settings. However, all the personal information may need your permission. We always request the access before fetching it. Users can always control the information they would like to share with us.


10- Data Sharing

We do not share the personal information of the user with any third party unless it is linked to our promotions through calls or messages. We do not access any personal information of the user if not allowed by them. We only use user data to make the user experience smooth.